The athenahealth podcast

Episode 28: How to configure the patient banner in athenaOne

Your practice is unique, and so your patient banner in athenaOne should be unique as well. As of the Fall 2024 Release during the week of November 11, you’ll be able to add, remove, and rearrange the primary patient banner cards – and even create custom cards, based on the needs of your organization. We sat down at Thrive with a leader at an FQHC in Massachusetts who has worked hand-in-hand with our teams as we've developed the ability to customize the patient banner.
If you don't want to miss out on Thrive in 2025, be sure to check out our new Thrive landing page -- and fill out the interest form: https://www.athenahealth.com/resources/events/thrive

Episode 27: Dr. Bobby Mukkamala of the American Medical Association

We were thrilled to welcome Dr. Bobby Mukkamala, president-elect of the American Medical Association, who joined at Thrive, our annual user summit in late October. As part of his visit, Dr. Mukkamala discussed a top priority that the AMA shares with athenahealth -- averting Medicare physician payment cuts looming in Congress.
To learn more or lend your voice, visit fixmedicarenow.org.

Episode 26: Manage integrations with athenaConnect, in the Fall 2024 Release

The latest episode of the athenahealth podcast introduces you to athenaConnect, a new tool that will provide a centralized view of your practice’s connections and integrations to and with athenaOne. The My Connections dashboard will provide a comprehensive list of current integrations, enabling users to see their current connections, understand the type of information being exchanged, and track the volume of data flowing in and out of their practice. It’ll be available as part of the Fall 2024 Release, coming during the week of November 11.
This episode was sponsored by Medsien, a partner on the athenahealth Marketplace. Learn more about Medsien at https://marketplace.athenahealth.com/product/medsien.

Episode 25: Thrive

Thrive, athenahealth’s annual summit, brings together over 2,000 users, partners, and leaders within the healthcare community from across the country in late October to connect, learn best practices, and share new perspectives on some of the biggest challenges that are facing us in healthcare. Register by October 9 at https://web.cvent.com/event/4ce04870-8f56-45ca-b3ea-ac8708af5080/summary or by visiting the link on the Success Community.
If you've already registered, be sure to listen to this episode for a full rundown of what to expect in Austin! This episode is brought to you by Fullscript. Visit https://marketplace.athenahealth.com/product/fullscript to learn more. 

Episode 24: Training on athenaOne, tailored to your needs

We've made numerous updates to our free training offerings for athenaOne customers aimed to help you train both new and tenured staff on athenaOne in a way that best aligns with the needs of your practice. In the latest episode of the athenahealth podcast, we run down the ways clinicians and staff can get the training they need to navigate athenaOne as efficiently as possible, reducing burnout and supporting the best possible patient care.
This episode is brought to you by Fullscript. Learn more at https://marketplace.athenahealth.com/product/fullscript. 

Episode 23: Reducing coding tasks for overworked physicians with "Enhanced Diagnosis"

You went to medical school to learn to treat patients, not to learn to code claims. In the latest episode of the athenahealth podcast, Dr. Nele Jessel walks through the Enhanced Diagnosis feature (now in testing, and coming to all athenaOne customers in 2025) that aims to reduce the administrative burden on clinicians at a time when value-based care programs require increased levels of specificity in clinical diagnoses.

Episode 22: State of the network, with CEO Bob Segert

Administrative burden is driving rampant clinician burnout. Value-based care programs are becoming more complex. Patients are demanding better tools to engage with their care team. In the latest episode of the athenahealth podcast, CEO Bob Segert provides his perspective on the rapidly changing healthcare industry – and how we plan to support you through these changes. Don't forget to register for Thrive!

Episode 21: Enhanced Self-Check-In features in the Summer 2024 Release

As of the Summer 2024 Release, your patients will be able to fill out numerous check-in forms digitally – and the information in the forms will flow into structured data fields in athenaOne, reducing or eliminating the need for office staff to input that data in athenaOne. Learn more about what we have planned for Enhanced Self-Check-In workflows in the Summer 2024 Release in the newest episode of the athenahealth podcast.

Episode 20: Specialty workflows in athenaOne

athenaOne is already the most flexible, configurable, and agile solution available to clinicians, but we’re now building comprehensive tools and support models to empower these specialists with the tools they need to provide the best possible patient care. Hear more about our plans to better support specialties like urgent care, women's health, and behavioral health in our latest episode.
Want to learn even more? Check out our recent press release.

Episode 19: Digital patient payments make for faster patient payments

Unlike other day-to-day expenses, medical bills can take patients by surprise -- making it more difficult for them to pay their balances promptly, which in turn puts more work on office staff to collect those payments. In the latest episode of the athenahealth podcast, we walk through some of the tools you have to facilitate digital patient payments.
For more specific information on these tools, check out the overview on the Success Community: https://success.athenahealth.com/s/article/000119415
Don't forget to mark your calendar for Thrive, athenahealth's annual event, coming back to Austin, Texas, from October 28-30.